Dear Sisters and Brothers:
Our benefit plan with Great West has several claim periods ie: calendar year, 12 month etc. which if not strictly adhered to can and will result in claims being rejected. Once you have obtained a service outside of the benefit period there is no recourse available to get your money back. Prior to accessing services such as Orthodics, Eyewear, have a Pre-determination form sent out to Great West by your provider. You may also contact myself or Great West directly to obtain information about your eligibility.
As your Benefit Representative for this local I am always willing to answer you questions and to ensure that you receive all the benefits you are entitled too.